Privacy Policy

Information we collect

• Identity and contact details such as name, mobile number, email address, date of birth, city and delivery address.
• Order and transaction information, including products purchased, size selections, payment status and fulfilment details.
• Account and verification information used to confirm your phone number and maintain your customer session.
• Technical information such as browser, device and basic usage data needed to operate, secure and improve our services.
• Marketing preferences where you choose to receive updates from us.

How we use it

• To register and verify customers, process orders, arrange delivery or collection, and provide customer support.
• To process payments through our payment service providers and to prevent fraud or misuse.
• To maintain order history, inventory records and operational records.
• To send service-related communications and, where you have opted in, marketing communications.
• To comply with applicable legal, tax, accounting and regulatory obligations.

Payments

Online payments are processed by third-party payment service providers. We do not store your full card number, CVV or UPI PIN on our systems. Payment providers may process your information under their own privacy terms.

Sharing of information

We may share information with service providers that help us operate the business, including payment processors, messaging providers, technology and hosting providers, delivery partners, professional advisers and authorities where legally required. We do not sell personal information.

Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention and customer-service requirements. We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.

Your choices and requests

You may contact us to ask about your personal information, request correction of inaccurate details, withdraw marketing consent, or raise a privacy concern. Some records may need to be retained where required by law or for legitimate business purposes.

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.